So am puzzled what the problem could be this time. So am practically, struggling to even play back any audio content from the laptop currently.Įdit: This audio not working issue has appeared earlier too but it always got resolved by restarting windows, or at worst case scenario, by reinstalling the drivers. My work is getting held up since the sound card on the laptop keeps hanging when I switch between my DAW and any other Windows application (even my browser). Will be really grateful if some one can help out. Has anyone dealt with this problem at their end before? I could not find this Error code listed on the Focusrite support site anywhere. However, the driver installation fails each time at the last stage and the Windows Device Managers shows Error Code 10, which reads, " Cannot start up device".
I have tried restarting my computer and also tried reinstalling the drivers several times. However, the LED front panel on the audio interface lights up as usual, which indicates that the device is connected to windows and is ready for use. The device no longer shows up under Sound and Audio devices under Windows nor does the Focusrite Control software detect it. I have been using the Focusrite Scarlett 6i6 (2nd Gen) for about a year now on Windows 7.Īs of yesterday morning when I booted my laptop it just stopped recognising the audio interface.
Unbelievable that this issue is still around 11 months after it was first detected.
If rebooted first, the driver will auto-reinstall and hang it again. Looking for some help with my audio interface, if someone here has experienced a similar issue before. Go to Device Manager > Sound, video and game controllers and uninstall the Connexant device, deleting the driver files too.